The little workarounds costing you hours

Hi Reader, Every business has them. The little workarounds. The “I’ll just do it manually for now” that’s still being done manually two years later. They start sensibly enough. Something breaks, or a tool doesn’t quite fit how you work, or a process has a gap in it so you patch it. You copy the figures across by hand. You re-type the same client details into a second system because the two don’t talk to each other. You send the follow-up yourself because setting up the automation felt like...